Graphic Courier to deliver enhanced services
The Graphic Courier Service (GCS) has been revamped with a partnership with an Indian technology giant, Techmaaxx International Ltd, to offer enhanced and improved services with a touch of technology.
The partnership enables Techmaaxx to bring its technology to bear on the operations of the GCS which offers intercity and intra-city services and pick-up delivery services.
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The office of the GCS is located within the head office of the Graphic Communications Group Ltd (GCGL) in Accra, with the company’s regional offices across the country serving as the regional centres.
Inaugurating the revamped business, the Indian High Commissioner to Ghana, Mr Sugandh Rajaram, expressed his excitement about the partnership, saying it was yet another indication of the strong relationship between Ghana and India.
Mr Rajaram commended the GCS for making technology an integral part of the business, stressing that technology was not a disruption but an important agent of development.
He expressed delight that in recruiting the dispatch riders, the company was conscious of the emancipation of women by including ladies in the delivery process.
Addressing guests at the inauguration of the new Graphic Courier office at its forecourt, the Managing Director of the GCGL, Mr Ato Afful said the partnership was an opportunity for further enhancement of customer experience, assuring that, “GCS is providing choice, simplicity and convenience to our customers that the GCGL was known for.”
He indicated that the partnership was the outcome of over 18 months of negotiations, deliberations and discussion, which was geared towards a collaboration that would keep the business as a market leader.
“The Graphic Courier Service we are launching today is an outcome of this strategy to enable us continue to grow a vibrant and profitable business.
“We are confident that in times of uncertainty, a strong brand marketing strategy with a mid to long-term plan to drive growth is critical for our business,” Mr Afful said.
He was grateful for the partnership, dedication and professional commitment of the Techmaaxx as a technology partner, and intimated that the partner was offering the GCS an enabling technology that would add on new values in the delivery infrastructure.
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