We are fighting mobile money fraud – MTN

Mobile telephony giant, MTN, says it is working to address the activities of MTN mobile money fraudsters in the country.
According to Mr Godwin Tamakloe, MTN Mobile Money executive, a monthly average of about 380 mobile phone accounts have been blocked this year signaling a drop from the previous year’s average of 900.

NCA must act to stop cyber fraud — NCR

NCA must act to stop cyber fraud — NCR

The Network of Communications Reporters (NCR) has called on the National Communications Authority (NCA) to direct telecom companies in the country to fully comply with regulations that enjoin them to register every subscriber identification module (SIM) cards before they are activated for use.

According to the NCR, the telecom companies (telcos) had allowed their vendors to break the laws governing SIM registration and were selling the cards without allowing the customers to register as prescribed by law.

MTN to inject $143.7 million into operations in Ghana this year

MTN is injecting a total of $143.7 million into its operation in Ghana this year to improve on its services.

The money would go into the installation of more 4G , 3G and 2G cell sites throughout the country and also the installation of 410 km fibre optic cables throughout the country.

Lee Jae-yong
Lee Jae-yong

Samsung chief gets 5-year prison term for corruption

A South Korean court has found Lee Jae-yong, the de facto chief of the sprawling Samsung business empire, guilty of bribery and other corruption charges.

Communications Minister Ursula Owusu-Ekuful pays working visit to NCA
Communications Minister Ursula Owusu-Ekuful pays working visit to NCA

Communications Minister Ursula Owusu-Ekuful pays working visit to NCA

The Minister for Communications, Mrs Ursula Owusu-Ekuful, on Monday paid a working visit to the National Communications Authority (NCA).

Accompanying her were the Minister for Information, Mr Mustapha Abdul-Hamid and Deputy Minister for Communications, Mr Vincent Sowah Odotei.

Mr Emmanuel Hudson-Odoi (right) receiving the award on behalf of Subah Infosolutions
Mr Emmanuel Hudson-Odoi (right) receiving the award on behalf of Subah Infosolutions

Subah wins international award for its operations in Africa

IT and Telecommunications solution provider, Subah Infosolutions Ghana Limited, has been adjudged the “Best Revenue Assurance, Fraud & Traffic Monitoring Solution” provider at the just-ended 4th Annual Africa Telecoms Fraud, Revenue Assurance and Risk Management Forum in Kenya. 

The Director of Subah Infosolutions, Mr Redeemer Kwame, accompanied by the Business Development and Marketing Manager, Mr Emmanuel Hudson-Odoi, and the Revenue Assurance Manager Mr Felix Steve Quaicoe, received the award on behalf of the company.

New smartphone, Fero L100 introduced in Ghana
New smartphone, Fero L100 introduced in Ghana

New smartphone, Fero L100 introduced in Ghana

A new smartphone, Fero L100 has been introduced in Ghana by MTN in partnership with Dubai-based mobile company Fero.

The Fero L100 has a 5-inch HD IPS display with a dragontrail glass protection and a long battery lifespan.

Rlg partners Adulawo to produce terrestrial broadcast set top boxes in Nigeria

Ghanaian-owned technology company, Rlg in partnership with Adulawo Technology Company, has secured a multi-million dollar contract for the production of terrestrial broadcast set top boxes for Nigeria.

Cybercrime and electronic evidence workshop opens in Accra

A three-day International Workshop on Criminal Justice Statistics on Cybercrime and Electronic Evidence on Wednesday, 29th March, 2017 has opened in Ghana’s capital, Accra at the Movenpick Ambassador Hotel.

NCA Director General Joe Anokye tells Telcos to improve service to consumers
NCA Director General Joe Anokye tells Telcos to improve service to consumers

Telcos told to improve service to consumers

The Acting Director General of the National Communications Authority (NCA), Mr. Joe Anokye, has charged Mobile Network Operators to work on improving Quality of Service (QoS) and ensure that consumers are satisfied.

He said this at a meeting with Chief Technical Officers of the various Mobile Network Operators (MNOs) on Friday, 17th March, 2017 at the NCA Tower.

Present at the meeting were representatives from MTN, Tigo, Vodafone, Airtel, Glo, and Expresso. The purpose of the meeting was to discuss poor Quality of Service (QoS) being experienced by consumers.

Chief Executive Officer of MTN Ghana, Mr Ebenezer Twum Asante speaing at the MTN stakeholders’ forum in Accra on Monday. PICTURE BY EBOW HANSON
Chief Executive Officer of MTN Ghana, Mr Ebenezer Twum Asante speaing at the MTN stakeholders’ forum in Accra on Monday. PICTURE BY EBOW HANSON

MTN to spend $143 million on network expansion in 2017

MTN Ghana plans to spend an amount of $143 million in capital expenditure in 2017 in a bid to boost a raft of network expansion programmes aimed at delivering communication speed and improved network access.

This year, the communications giant will roll out 197 4G [Long Term Evolution - LTE] site across the country in addition to the existing 275 already spread nationwide. This will mean a total of 475 LTEs in all.

Chief Executive Officer of MTN Ghana, Mr Ebenezer Twum Asante said at the MTN stakeholders’ forum in Accra that the telecommunications company will roll out 561 new 3G sites across the country whilst adding 345 2G new sites to the existing one.

Rlg to launch 3 new models of mobile phones

Pan African Mobile Phone and electronic brand, Rlg Communications Group was among a number of product manufacturers that took part in the just-ended Mobile World Congress in the Spanish city of Barcelona.

Mobile World Congress is the world’s largest gathering for the mobile industry, organised by the GSMA and held in the Mobile World Capital Barcelona, 27 February - 2 March 2017.

A team of company officials from the Global Office in Dubai were among more than 100,000 participants from over 200 counties who attended the high-profile gathering.

The Congress showcased the latest innovations in mobile technology in terms of products and services from all over the world and brought all who matter in the technology world to brainstorm on advancements and future of the industry.

Mr Ebenerzer Asante — CEO of MTN Ghana

MTN Ghana maintains dominance in mobile data

MTN Ghana is still in the lead as far as its subscriber numbers and market share for mobile data is concerned.

E-commerce expo takes off Thursday

This year’s Ghana’s e-commerce expo will take place on Thursday, October 27 and Friday, October 28 at the Alisa Hotel in Accra.

The event on the theme: “Transforming Ghana’s Online Business through Technology, Innovation and Opportunity”, is meant to showcase Ghana’s major advances in information, communication and technology (ICT).

Roshi-Motman — tigo-Ghana CEO
Roshi-Motman — tigo-Ghana CEO

Tigo Digital Changemakers Award launched; Innovators to win GH¢70,000

Tigo Ghana, in partnership with International NGO, Reach for Change, has launched its annual competition, the tiGO Digital Change makers Award. The competition aims at identifying and supporting social entrepreneurs with digital tools and technology to improve the lives of children across the country.

Mr William Tevie  - the Director General of the NCA
Mr William Tevie - the Director General of the NCA

NCA to extend internet services to rural areas

The National Communication Authority (NCA) has pledged its commitment to extend internet facilities to the rural areas of the country to facilitate effective teaching and learning of Information Communications Technology ( ICT) in schools.

Mr Daniel Glover, General Manager in charge of Business, TECNO

Techno launches 4G Camon C9

Techno Ghana has launched a fourth generation long-term evolution (4G LTE) phone, the CAMON C9, to help improve customer experience and quicken the speed at which they can access Internet services.

Mr Asante (middle) celebrates with his team after luanch of MTN’s 4G LTE service. PICTURE: Charles Benoni Okine

MTN to invest more in technology

The country’s telecoms market leader, MTN, has pledged to continue its investment in new technology to enable its customers to be abreast of modern times.

Mr Charles Benoni Okine (2nd left) interacting with Mr William Tevie (2nd right)

NCR to create ICT platform for industry players

The Network of Communication Reporters (NCR) will from this year, hold a series of Information Communications Technology (ICT) forum to allow players in the industry to deliberate and discuss issues affecting the sector. 

$4 Indian smartphones 'will ship this week'

The $4 Indian phone that some thought might never materialise reportedly does exist, but only because the startup producing it is making a loss on each one.

Foster Quist (2nd right) in a pose with officials of tiGO Insurance after receiving his dummy cheque

tiGO Insurance pays 10,000th claimant

tiGO Insurance has reached yet another milestone, paying out its 10,000th claim. 

Dr Edward Kofi Omane Boamah.

Telecom industry discusses domestic roaming, OTT services

Key stakeholders of the telecommunications industry have discussed two possible regulatory interventions at a Digital Family Forum (DFF) in Accra focused on Domestic Roaming and Over the Top (OTT) services. 

Dr Edward Omane Boamah, the Minister of Communications, delivering the keynote address at the function. Picture: EMMANUEL QUAYE

‘Mobile phone users to enjoy domestic roaming’

A policy is being formulated by the Ministry of Communications to enable mobile users to enjoy domestic roaming in the country, the sector minister, Dr Edward Kofi Omane Boamah, has said.

Google to ban payday loan advertisements

Google announced Wednesday that it will ban all payday loan ads from its site, bowing to concerns by advocates who say the lending practice exploits the poor and vulnerable by offering them immediate cash that must be paid back under sky-high interest rates.

Mr. Mohammed Rufai, Chief Technical Officer of MTN Ghana

MTN excels in NCA’s Quality of Service tests 

Ghana’s leading telecommunications giant, MTN Ghana has exceled in all five parameters used by the National Communications Authority (NCA) for its latest Quality of Service tests. 

Akin Naphtal, Chief Executive Officer (CEO) of InstinctWave granting an interview to some journalists

6th GITTA awards unveil nominees

Nominees for the 6th Ghana Information Technology and Telecom Awards (GITTA) has been announced following a rigorous process to ensure all players in the Information and Communications Technology (ICT) ecosystem is represented.

The awards  is Ghana’s first platform for recognizing excellence in the ICT industry. The awards represent the most respected accolade in the industry, celebrating excellence in innovation, product development and service delivery.

Announcing the nominees for the event, Akin Naphtal CEO of InstinctWave noted that, “The quality of nominees is impressive and reflects the change from Ghana Telecom Awards (GTA) to Ghana Information Technology & Telecom Awards (GITTA). The various nominees for the categories cover every area of the industry.”

According to Naphtal, “The 6th GITTA is special as it will see more participation from ICT companies and honour teams for their achievements and excellence in the area of service delivery, data and

MTN shows commitment to Ghana with impressive office complex

MTN Ghana has demonstrated its commitment to doing sustainable business in Ghana by constructing an impressive headquarters complex in Accra. Named “MTN House,” the ultra-modern complex is located on Independence Avenue and hosts approximately 800 employees on seven levels that include a basement, ground floor and five additional floors.  Construction of MTN House commenced in 2013 and was completed for occupancy in October 2015.  

Facilities in the building include, a customer experience center, a media center, an ultra-modern video conference and tele-presence center, four collapsible training suits and a modern Network Operating Centre. Other impressive features of the building include a roof garden, a crèche for staff dependents, a modern gym facility, a 120-seat cafeteria, a modern kitchen, a multipurpose hall and an ultra-modern car park with over 300 parking spaces. 

MTN CEO honoured by Kwahuman

MTN Ghana CEO, Ebenezer Twum Asante has been named the CEO of the Year in the Directors/CEO category of Kwahuman Achievers Awards at Obo in the Eastern region. 

This was announced during the third Kwahuman Achievers Awards ceremony organized as part of the Kwahu Easter Festival.  

In his acceptance speech, Mr. Asante expressed his gratitude to the organizers and people of Kwahu for the consideration given him. He said, “this award is an inspiration and challenge for me to work harder and excel in my role.” 

Ebenezer Twum Asante-CEO for MTN Ghana

MTN Mobile Money receives ISO/IEC Certification

MTN Mobile Money has been awarded the ISO/IEC 27001:2013 information security standard certification, according to Ghana’s lead telecommunications operator.

A press release by MTN Wednesday said MTN Mobile Money is the first to receive this certification in Ghana’s telecommunications industry and was granted after a rigorous assessment by Lloyds Register Quality Assurance (LRQA).

The ISO/IEC 27001:2013 is an information security standard published by the International Organization for Standardization (ISO) and the International Electro-technical Commission (IEC). The certification specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of Mobile Money operations in Ghana. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the Mobile Money service.

Computer and its internet connections

Making Internet connection work

In today’s globalised world, companies and institutions all over the world, no matter their size, are seriously leveraging Information Communication Technology (ICT) to transform their operations.

This, they do in order not to get lost within competition. They also heavily rely on ICT to enable them to offer reliable services to their customers and clients, wherever and whenever.

Glo consolidates lead in Internet subscriber acquisition in Nigeria

The latest industry report on the performances of telecommunication operators in Nigeria puts Globacom in the lead in new Internet subscriber acquisition.

Seldom has any country been so transformed by one industry as the Philippines has by call centres

Call centres: The end of the line

Call centres have created millions of good jobs in the emerging world. Technology threatens to take those jobs away again

Whether in Nairobi or Albuquerque, a shopping centre is not really a shopping centre unless it has at least two anchor tenants. These can be department stores, cinemas or bookshops, anything that will fill a large space and lure customers past smaller boutiques. The idea is that a cinema-goer might pause to buy a leather jacket; and, in a lovely symbiosis, the monied youngsters who shop for clothes and sunglasses might decide to catch a film.

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