Auditing of ECG meters: moratorium to customers
Auditing of ECG meters: moratorium to customers

ECG announces 1-month moratorium for issues with meters

The Electricity Company of Ghana (ECG) has announced a one-month moratorium beginning June 7 to July 6, 2022, for customers to report issues with its meters.

The company in a statement said any customers who are caught stealing electricity after the moratorium will be charged with stealing in accordance with the law and "their names shall also be published widely".

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Customers are to report to ECG's District/Regional offices for any of the underlisted issues during the period of the moratorium:

  • Postpaid customers who have meters but do not receive bills
  • Prepaid customers who do not purchase electricity credits
  • Customers whose meters are faulty
  • Customers who have by-passed or tampered with their meters and are therefore not paying for the full cost of power usage
  • Customers who have engaged in any form of electrical illegality, etc.

As part of the audit, teams of ECG officials will be deployed to update customer information.

Below is a copy of the statement:

 

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