Total, CFAO start auto repairs centre in Accra

BY: News Desk Report
• Ms Anne Sophie Ave (middle), the French Ambassador to Ghana, being assisted by Mr Eric Fanchini, MD, Total Ghana (left) and Mr Paulo Fernandes, GM, CFAO Ghana, cutting the tape to open the first Autofast Centre at Total Station along the Liberation Road
• Ms Anne Sophie Ave (middle), the French Ambassador to Ghana, being assisted by Mr Eric Fanchini, MD, Total Ghana (left) and Mr Paulo Fernandes, GM, CFAO Ghana, cutting the tape to open the first Autofast Centre at Total Station along the Liberation Road

Total Energies has partnered the CFAO Ghana Limited to add vehicle repair and maintenance centres to selected filling stations across the country.

Known as the AutoFast Centre, the first service centre at the 37 TotalEnergies filing station on the Liberation Road in Accra, was opened last week to offer maintenance works on all brands of vehicles.

The two companies are hopeful that the partnership would bring high quality maintenance works and other services to vehicle owners, while helping to diversify their revenue sources.

Services

The General Manager/Country Delegate for the CFAO Group, Mr Paulo Fernandes, said at the event that the AutoFast Centre was staffed with professional auto service personnel to provide critical services such as oil and brake pad changes, maintenance of vehicle air conditions and tyre changes.

He said the centres were also equipped to examine vehicles and issue reports, conduct drainage, repair Air Conditioning (AC) system, as well as change filters to ensure smooth engine performance.

Mr Fernandes said the addition of the services of the AutoFast Centre was to ensure a complete customer satisfaction in a way that extended beyond the sale and repair of Mitsubishi and Suzuki vehicles, which was CFAO's core line of business.

He said two more centres would be opened in Tema and Accra  in line with efforts to add value to vehicle maintenance.

Essential services

The Managing Director of Total Ghana, Mr Eric Fanchini, described the partnership with the CFAO as an important step to providing convenience and a broader range of professional auto care services to vehicle users.

According to him, Total Ghana was committed to enhancing its customer experience by adding essential services to the range of products it offered.

Electric car charging

The Total Ghana MD disclosed that the company had started adding electric car charging systems to its stations ahead of a projected boom in the usage of those vehicles in the country in the coming years.

He said the initiative was in line with efforts to diversify the company's services from the sale of refined petroleum products to related services to help enhance customer experiences.

Present at the event was the French Ambassador to Ghana, Ms Anne Sophie Ave.