The Managing Director of Fidelity Bank, Mr Julian Opuni, has stressed the need for Africa to develop and implement a strategy on technology which can positively impact development of the continent.
“Africa must implement a continental strategy with regard to technology which will help drive collaboration, transfer of technology and ideas to impact the continent as a whole,” he said.
According to him, in Africa, technology was confronted by some challenges, not only in terms of long-term development and prosperity but also the strategic orientation of Africans.
Speaking at a forum in Accra, he said “Connectivity, literacy, and cost of mobile phones are some of the challenges with technology in Africa.”
Mr Opuni said Fidelity Bank had embraced technology in its daily business transactions and mentioned the Fidelity Mobile App, Fidelity QR Code Service, known as the F-Pay, among other things, which he said were yielding good results for the bank.
He said businesses must use technology to understand what the customer wanted in order to deliver value-added products and services.
The Chief Executive Officer of Ghana Investment Promotion Centre (GNPC), Mr Yofi Grant, indicated that mobile money transactions reaching about GH¢50 billion last year was an indication that Ghanaians were embracing technology for which reason efforts were being made by the government to formalise the economy.