She commended the National Health Insurance Authority (NHIA) for instituting measures to enhance efficiency in the NHIS.
According to her, the government was committed to making the necessary allocations to ensure that the scheme not only survived but also grew from strength to strength.
She commended the staff and management of the NHIA for their hard work and urged them to further develop new ways of making the scheme and the people it served healthier and stronger.
The minister said in celebrating the achievements of the NHIS, “we must also be mindful of the responsibility this bestows on us”.
She also toured some facilities and installations of the NHIA, including the Claims Processing Centre (CPC) and the Call Centre.
She said the establishment of the CPC and other initiatives that had been put in place to ensure efficiency and managerial discipline were very laudable.
Ms Ayitey noted, however, that despite improvement in the processing of claims, the growing dependence of healthcare facilities on the NHIS was one significant reason a slight delay in claims reimbursement seemed to stifle operations of the service providers.
The Chief Executive Officer of the NHIA, Mr Sylvester A. Mensah, said the Greater Accra regional office was one of ten10 offices to be built around the country in all the regions.
According to him, the NHIA believed that the construction of the regional offices which was carried out in the last four years would be a major cost saver because the authority would not have to rent offices at the regional level any longer.
He also said the NHIA remained committed to delivering quality service to its stakeholders.
Mr Mensah said the NHIA would commence instant issuance of biometric ID cards soon to greatly improve the ID card management mechanism of the authority.
Story: Mary Mensah