Tigo has announced a multimillion dollar investment programme to improve upon its network and services so as to be able to cater for its growing number of customers.
In the first year the company plans to invest an average of about $100,000 a day in the upgrade.
According to the company, during the first phase of investment, it will commence a fibre infrastructure project to improve the redundancies of its transmission network between Takoradi and Kumasi.
This will make Tigo’s service to customers even more reliable and less vulnerable to interruptions caused by accidental or illegal cuts to its underground fibre cables.
A press release from the company said the rollout was expected to begin in Takoradi and will be completed by end of October 2014.
Future phases will include investment in additional coverage and capacity for Tigo’s voice and Internet services.
This, according to the company is in addition to the investment in an extensive programme of staff training and the modernisation and opening of new stores across the country.
Roshi Motman, Tigo’s General Manager, thinks that with the new investment, “we are demonstrating Tigo’s commitment to keep improving the quality of services to consumers.”
The company is going through a rapid transformation and these upgrades will enable us to become increasingly competitive and attractive to customers, she said.