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MTN Ghana denies it is shutting down MoMo service

BY: Pamela Annang

MTN has denied claims that it intends to shut down its Mobile Money (MoMo) service in Ghana.

This follows the circulation of an audio recording on social media platforms suggesting that the telecommunications network was shutting down its services due to the xenophobic attacks in South Africa.

The audio further urged MoMo users to withdraw their monies to avoid any inconveniences.

But a statement issued by the company urged customers to disregard the message.

“MTN Ghana has no intention whatsoever to shutdown its services and as a matter of fact is incapable of doing so as per its regulatory and contractual agreements,” the statement said.

“Customers’ funds are safely lodged with our 18 partner banks in Ghana. MTN MoMo has operated in Ghana for the past 10 years and the track record of its growth and commitment to the Ghanaian market is evident,” the statement added.

 

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