The management of Ghana Post and its strategic partners, Three Turns Shipping have met with the management of the United Kingdom's postal giants, Royal Mail, to explore possible areas of collaboration and consolidation.
The MD of Ghana Post, Bice Osei Kuffour the visit was amazing as it offered the opportunity for the Ghana Post team to experience how efficient the Royal Mail is and how the company has leapfrogged its challenges in its 500 years of operations.
He expressed the desire to build the needed partnerships with market leaders, share knowledge and experiences and learn best practices while looking at innovative ways of delivering world-class services to Ghana Post customers.
He said a tour of the Royal Mail state-of-the-art facility presents a great source of inspiration and opportunity for Ghana Post to learn best practices from industry players with a distinguished track record.
“Ghana Post being the most reliable service provider in the areas of postal, courier and e-commerce services and one of the best in the West Africa sub region stands to gain a lot from the Royal Mail partnership regarding investment in new areas of the postal value chain and the use of automation for an enhanced and efficient operation.”
Among other strategic alliances, Osei Kuffour proposed exchanges between the two organisations permitting Ghana Post staff to embark on practical training attachments with Royal Mail, whilst very experienced present and former members of staff of the Royal Mail offer consultancy to Ghana Post.
The Ghana Post team discussed possible areas of expertise and asked for technical assistance in the development of current processes to offer matchless mail service delivery in the sub region.
The Royal Mail has moved from operating manually to automating its processes and operations with a key focus on the use of technology.
It has progressed from an initial manual operation to state-of-the-art technology postal services. Even though Royal Mail and Ghana Post are both members of the Universal Postal Union, this is the very first time a Managing Director of Ghana Post is paying a working visit to the global postal giants Royal Mail, founded in 1516.
Royal Mail’s use of technology enables it to process up to 40,000 letters a day at its Mount Pleasant Mail Centre alone, the largest in London - by using its Intelligent Letter Sorting Machines.
With the surge in online retail sales, the Royal Mail is seeing a bigger drive for parcel services and is currently processing up to 800,000 parcels a day in its Warrington super hub.
Representing Royal Mail at the meeting included Nick Landon, CCO Royal Mail, Antony Harvey, International Managing Director, Ben Holmes, Head of International Relations, Eric Ashiagbor London Jubilee Plant Manager, Jay Brooks, London Mount Pleasant Manager and Kevin Cooper, Head of Processing.
The Ghana Post team included Bice Osei Kuffour, CEO, Robert Aseidu, Head of International Affairs, Nana Yaw Osei-Darkwa, Head of Government Business and External Relations, Hanson Owusu, CEO of Three Turns Shipping and Kwesi Gyesi, MD, TTL Belgium).
The CEO of Royal Mail, Simon Thompson said his team was very excited and impressed by the enthusiasm and deliberateness of Ghana Post in engaging Royal Mail for purposes of working exchange for knowledge transfer.
The visit was facilitated by Odana Consult a subsidiary of Grow, Unite and Build Africa (GUBA) Enterprise, UK.
“The visit as facilitated by GUBA, among other things, is part of the agenda of ensuring synergy between indigenous Ghanaian companies and similar counterparts in Europe and the USA in possible areas of collaboration, knowledge acquisition and for technical assistance,” the CEO and President of GUBA Enterprise, Dentaa Amoateng said.