Ecobank Ghana has launched its Customer Service Pledge to re-emphasise its commitment to its customers.
The launch was marked by displaying its customer service pledge “Excellence in Everything We do”, in all banking halls across the country.
A press release signed by the Acting Head of Communications and Public Relations of the bank, Ms Abigail Aye-Addo, said the pledge was another bold initiative and commitment to existing and potential customers to create a positive and memorable experience for customers of the bank.
The launch of the Customer Service Pledge, ‘Excellence in Everything we do’, is one of the many initiatives taken by Ecobank towards a continuous reinforcement of the culture of excellence among its staff members to dedicate themselves to rendering excellent customer service at all levels within the institution.
Ecobank is a world-class and an award-winning banking institution in Ghana, known for its innovative contributions to the Ghanaian financial sector.
Ecobank Ghana has 79 branches with 204 ATMs and was the first bank to have a Forex ATM at the Ghana International Airport, as well as a Digital Financial Services Centre in Labone.
Ecobank recently launched its Premier Banking Service for high net worth individuals.