The Upper West Regional directorate of the National Health Insurance Authority has urged the public to take advantage of the membership mobile renewal system to gain maximum benefit from the Scheme.
The membership mobile renewal system allows individuals to renew their subscription on their mobile phones. It is part of a digitalised process which is expected to improve the compilation and authentication of claims to reduce the chances of fraud in the system.
Regional Director of the Scheme, Abass Suleymana, said his outfit was committed to ensuring an efficient system worthy of its calling to deliver the highest quality service in the health care system.
Mr Suleymana said the Scheme was worth celebrating in the region given the wide coverage it enjoys across the districts.
He said this when he addressed staff of the Scheme, sections of the public and the media before they embarked on a float through some important streets of Wa, capital of the region, to create awareness about the new mobile renewal system and the activities of the Scheme in the region.
The float was actually part of the 15th anniversary celebration of the Scheme since the National Health Insurance Scheme was established in 2003.
The Upper West Region is said to have the highest population ratio on the Scheme, with a about 55 per cent of the total population registered onto the Scheme since its inception.
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That aside, at least 90 per cent of outpatient attendance and admissions at the health facilities across the region are recorded against the Scheme.
Mr Suleymana said the figures were proof of the Scheme's profile as a reliable system in terms of health care delivery to the average person.
"Upper West Region has about the highest utilisation of the Scheme in the country, with only up to 10 per cent of hospital and clinic attendances not recorded against the Scheme," he said.
Only recently, the regional office arranged to set up an office at the regional hospital to resolve clients’ complaints regarding the use of NHIS services as part of measures to improve the quality of service to subscribers of the Scheme.
And the regional director said they were working to remain relevant to subscribers to ensure adequate coverage for all.