The Northern Regional Manager of the Metro Mass Transit (MMT) Limited, Alhaji Malik Ibrahim, has attributed the inability of the buses to adhere to their departure and arrival times in the region to the bad nature of roads in the area.
The Northern Regional Manager of the Metro Mass Transit (MMT) Limited, Alhaji Malik Ibrahim, has attributed the inability of the buses to adhere to their departure and arrival times in the region to the bad nature of roads in the area.
He mentioned some of the roads in bad shape in the region and which were difficult to ply as the Yendi-Bimbilla, Yendi-Tatale, Yendi-Kpandai and Gushegu roads.
That, he said, was also affecting the MMT's operations in the region as most of the buses that plied those routes often broke down.
Alhaji Malik was responding to concerns raised by some passengers in the region in an interview with the Daily Graphic regarding the late arrival and departure of buses on those routes.
Appeal
The Northern Regional Manager of the MMT, therefore, appealed to the Ghana Highway Authority (GHA) to work on those roads to enhance the MMT’s smooth operation.
He said the company, as part of efforts to improve on its operations in the region, had met with coordinating directors of the various district assemblies and traditional authorities of the areas to also work on the roads to enable the MMT to operate smoothly.
Delivery of new buses
Alhaji Malik disclosed that very soon, the MMT would take delivery of new buses to increase its fleet to improve on its services in the region.
That, he said, would also enable the MMT to increase the number of buses on the existing routes and expand its services to cover the overseas communities in the region and also to Yagaba-Kobore, and Hamile in the Upper West Region and Kubease in the Ashanti region, as well as the Kumbungu District in the Northern Region.
Routes
He mentioned the current routes that the MMT plied in the region as Wa, Kumasi, Accra, Techiman, Bole, Mole Game Reserve, Gushegu, Makango, Savalugu, Bolga, Bunprugu, Nalerigu, Yendi, Saboba, Chereponi, Tatale, Zabuzugu, Kpandai, Wulensi and Bimbilla.
Appeal to Passengers
Alhaji Malik appealed to passengers to support the company by always insisting on their rights and demanding their tickets and paying the correct fares.
He also urged passengers to report any conductor or driver who misbehaved on the road by calling the toll free number, 080010400.
The Northern Regional Manager of the MMT commended management for the good work done and expressed his appreciation for the support given the region to improve on its services.
Alhaji Malik noted that as a result of the low fares charged by the MMT, majority of the people in the region relied on its services which was also aimed at reducing poverty.
Social responsibility.
He said as part of its social service, the MMT was working on the final approval for free rides for passengers above 70 years aside the current free ride for schoolchildren in school uniform.
Training for drivers and conductors
He said management had also organised a series of training for drivers and conductors of MMT to improve on the safety of passengers as part of the five-year strategic plan of the company to improve on customer service, and safety of passengers among others.
Terminal
Alhaji Malik said part of efforts to achieve the five-year strategic plan for the region was currently being implemented by rehabilitating a number of terminals including that of Yendi to create a comfortable place for passengers.
