Uber reveals new mobility, safety features in Ghana

BY: Graphic Business

Uber has announced a range of new products and updates focused on travel, safety and delivery across Sub Saharan Africa, including Ghana.

UberX Share, the release said is a product that allows riders to save up to 30 per cent when matched with a co-rider heading in a similar direction.

In a release issued in Accra today (September 6), it said Uber Comfort, is a product designed to give riders more trip customisation options and an enhanced on-trip experience, while allowing drivers an additional income generating opportunity.

It added that Uber Comfort is also available in South Africa and Ivory Coast.

“To take the Uber experience into new cities, the release said Uber has announced its expansion into Tamale and Sunyani in Ghana, making Uber available in six cities in Ghana and 18 cities across West Africa.

These expansions signal more access to earning opportunities for drivers and affordable, convenient, and reliable mobility solutions for riders, at the tap of a button,” the release added.

The General Manager of Uber SSA, Kagiso Khaole said in the release that; “Our aspiration is to move more people and goods to more cities, innovate new features and products, raise the bar on safety, explore categories beyond the food category and grow earnings opportunities.”

The Head of Ghana and Ivory Coast, Marjorie Saint-Lot, explained in the release that: “Ghana is a key market for Uber in Sub-Saharan Africa. As we grow, we are committed to rolling out a suite of products that demonstrate our understanding of the local market.

As we expand and launch new products, drivers will have access to more earning opportunities, and riders to reliable and convenient modes of transportation.”

Taking a stand on safety

The release said “As ridesharing becomes a way of life for more people, Uber never stops raising the bar on safety and has a range of features that take advantage of the latest smartphone technology to ensure that riders and drivers feel safe.”

It said, based on research, most riders seem to be unaware of the safety features available to them adding that; “As a result, Uber is launching Safety Check-up across SSA which will encourage riders to complete their safety profile by turning on and utilising the available features such as Trusted Contacts, PIN verification and RideCheck.”