Hubtel, a leading messaging, payments and eCommerce provider in Ghana has extended its operations to the twin cities of Takoradi and Sekondi in the Western Region of Ghana.
This follows the company’s successful launch in Kumasi in the Ashanti Regional in June 2021.Follow @Graphicgh
It brings the number of cities Hubtel now operates in to four; Accra, Tema, Kumasi and Sekondi-Takoradi.
Hubtel’s Head of Commercial and New Markets, Eric Akoto, explains that “Sekondi-Takoradi was a very obvious choice for us. The city here has been growing very well in the past years. The city has a good vibe with a growing urban population and increasing number of retail businesses.”
Hubtel operates with the approval and regulatory supervision of the Bank of Ghana as an Enhanced Payment Service Provider and was recommended for a national award for it’s role in the digitization of the government of Ghana payment services through the Ghana.gov payment platform.
Hubtel’s mobile app helps users in its operating areas to find and buy essential items and services from nearby retailers and providers.
Users are able to order food from restaurants and local eateries, track delivery and receive real-time notifications from the time an order is prepared, picked up and delivered to the customer’s door.
“We have all become used to walking into stores to pick up everyday things that we need. That same experience is now available on our smartphones. So we can stay at home, connect to any store or restaurant within our city, order anything on our phones and receive it within a short time”, Akoto said.
He added that, “...as a regulated payment service provider, Hubtel operates a 100 percent money-back quarantee on all purchases should anything go wrong. Our commitment to customer satisfaction is a foundational part of our service. If you buy anything on Hubtel, and you’re not satisfied with our service we give you all of your money back without any questions.”
On his part, the CEO of Hubtel, Alex Bram urged retailers to embrace the changing shopping landscape by getting their inventory onto Hubtel.
“If you run any retail business such as a supermarket, restaurant or operate a service, your customers are becoming more and more digital, so it’s time to fit your store into that new lifestyle that is developing so fast.”
He indicated that as a welcome bonus, first shoppers will be enjoying up to 50 percent discount on food and selected items from Takoradi’s favorite restaurants and shops.
Along with exciting give-aways on cash and free delivery coupons, residents of Takoradi and Sekondi will be treated to lower-fee and faster deliveries on all orders, he added.
The Hubtel mobile app is available on all Android, iOS and Huawei phones via their respective app stores. Shoppers can also visit www.hubtel.com or access it via the new Marketplace feature on the GhanaPost GPS mobile app.