Globacom commits to improved service on 10th anniversary

BY: Samuel K. Obour

Dr Mike Adenuga, Globacom ChairmanGlobacom has reaffirmed its commitment to improved service delivery to its subscribers across West Africa.

In a message issued from the company’s headquarters in Lagos to mark its 10th anniversary, the African telecommunications outfit expressed gratitude to its subscribers in Ghana, Benin and Nigeria for their support for the network over the past 10 years.

Globacom was 10 years last week, having commenced business in Nigeria on August 29, 2003.

A statement signed by the company’s Group Chief Operating Officer, Mr Mohamed Jameel, said it had been an eventful and fulfilling first decade of operations.

It thanked the governments of Nigeria, Benin and Ghana where the Glo network was currently operational, as well as subscribers in the three markets, for believing in the company.

It said since 2003, Globacom had remained committed to providing its customers with world-class information and communications technology (ICT) services through regular deployment of latest technologies.

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That, it noted, was in line with the corporate promise at its launch that Globacom would build a robust ICT network infrastructure that would consistently deliver value to its esteemed customers.

In Nigeria, Globacom has experienced huge patronage since it started business. Within its first year of operation, Glo Mobile became the fastest growing GSM operator in Africa, achieving a record one million subscribers in Nigeria within just nine months. Today, Glo is the second largest operator, with more than 25 million subscribers in Nigeria.

In pursuit of its pan-African vision, the company has also extended operations to Benin and Ghana where, as the sixth operator, it was voted the fastest growing telco at the Ghana Telecom Awards last May.

Glo also has footprints in other countries across Africa and its massive investment in technology, value added services and unique marketing initiatives have made it the first choice network for millions of subscribers.

The company has also impacted significantly on international telecom operations with Glo Gateway, the international wholesale voice and data exchange and trading business unit.

Glo Gateway is a leading provider of telephone hubbing services for the rest of the world.

It is the first operator in Africa to launch gateway switches outside the continent to carry international voice and data traffic.

The first privately owned submarine cable, Glo 1, has also addressed the bandwidth requirements of the West African sub-region.

Glo Broad Access, its fixed line arm, is gradually restoring hope a for reliable fixed line telephony in Nigeria with the roll out of services in Lagos, Abuja and Benin. This will soon be extended to several more cities in Nigeria.

In the statement, Mr Jameel reaffirmed Globacom’s commitment to the provision of world-class services to its customers.

“As we move into our second decade of operations, I assure our subscribers that we shall continue to utilise our bouquet of licences to offer value-added offerings,” he stated, adding that Globacom would remain a catalyst for socio-economic development not only in the three markets in which it currently operated but also in the rest of Africa.

“As we celebrate our achievements in these past 10 years, I wish to acknowledge that Globacom’s huge success is a result of the conducive environment created by the respective governments and the acceptance of the network by the vast majority of the people in the sub-region.

“On behalf of our visionary Chairman, Dr Mike Adenuga Jr,. and the entire management and staff of Globacom, I wish to thank all Nigerians, Ghanaians and Beninois  for the unprecedented love and support they have consistently shown to the company,” Mr Jameel concluded in the statement.