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One of the newly opency Agency Plus branches of First National Bank
One of the newly opency Agency Plus branches of First National Bank

First National Bank Ghana has added five new contact offices to agency banking.

The additions extend the bank's agency plus partners in Accra, making it possible for more people to access its products and services.

A statement from the bank said the new agency plus partners were in the St. Tito Clothing, Topmed Pharmacy, MegaMax Electronics, Healthaid Pharmacy and Kaby Chemist's, all in the Greater Accra Region.

"These bring the total number of First National Bank’s agency partners in Accra to 12," the statement said.

Concept
The Bank said it used the agency concept to partner with existing businesses in various communities to operate as outlets.

It said these outlets offered a range of banking services to customers on behalf of the bank.

"First National Bank Ghana has adopted the initiative as part of its strategic plan to take its innovative offerings to the doorsteps of as many Ghanaians as possible without the need to open owned brick and mortar branches," the bank said.

More openings
The Head of Retail at First National Bank, Madam Hannah Annobil-Acquah, explained that the bank was effectively activating plans to roll out more agency plus partners to help increase its footprints across the country and provide convenient banking to existing and future customers.

“We are in exciting times at First National Bank Ghana.

"Our agency plus initiative is a functional and scalable model which allows us to deliver cash solutions to our customers through existing businesses within their own communities.

"We believe that these additional customer touchpoints will enable us contribute meaningfully and positively to improving financial inclusion in Ghana”, Madam Annobil-Acquah said.

The Head of Marketing and Corporate Affairs at First National Bank Ghana, Mrs Delali Dzidzienyo said addition of the five branches was another demonstration of  bank's commitment to placing the customer right at the centre of everything it did.

"Our customers will always have quick and easy access to funds because an agent will always be very close by."

"With agency banking, we are taking yet another important step towards bridging the gap between the banked and unbanked Ghanaians like never before," she added.




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