Opportunity International mobile banking makes inroads

Barely a few months after launching mobile banking, Opportunity International Savings and Loans (OISL) has enrolled over 25,000 of its existing clients onto the mobile banking platform.

The new service by name ‘Opportunity Mobile’ is a secure, simple, fast and reliable mobile phone banking service which grants customers access to their accounts through their mobile phones through a shortcode.

The product is meant to offer convenient banking experience to their customers. ‘This is something our customers asked for during our annual client satisfaction survey. As a financial institution that takes customers’ feedback seriously and respect their needs, we are working tirelessly to offer the best of products and services,” the Chief Operations Officer of OISL, Mr Kofi Obeng-Berkyaw, said in an interview.  

“All the innovations that we have put in place over the past few years are in fulfilment of our promise to deliver innovative products and services that truly meet our clients’ needs,” he said. 

Mr Obeng-Berkyaw said customers who lived far from branches could do all basic transactions on their phones in the comfort of their homes and workplaces, adding that the company was considering the possibility where clients would repay their loans via the Opportunity Mobile platform. 

Some of the features of the Opportunity Mobile include airtime top-up, balance enquiry, funds transfer, mini statement access, change of PIN, as well as bloc ATM Card and payments.

The Chief Finance Officer and Deputy CEO, Mr Samuel Afful, projected that the rapid growth in mobile banking enrolment would enable the institution to reach out to about 500,000 customers by the end of 2016.